Jobs

The Washington County Museum seeks qualified candidates for two positions: Advancement Coordinator and Guest Services Coordinator.  Both positions are initially part-time without benefits, but have the opportunity for full-time status with benefits, depending upon the hired candidates successes on the job to enhance and advance the museum.  Interested candidates should forward their resume and three professional references to: Mark S. Harmon, Executive Director at Director@WashingtonCountyMuseum.org.   The review of applications will begin on September 1, 2015, but the searches will remain open and applications will continued to be accepted until the positions are filled by qualified candidates.

 

JOB DESCRIPTION #1:  

Title:              Advancement Coordinator

Supervisor:  Executive Director

Hours:           24 per week

Pay Range:  $14-18 per hour, depending upon experience

Benefits:       None

OT Status:    Non-Exempt

Position Summary:  The Advancement Coordinator is responsible for engaging the public and key stakeholders for the betterment of the museum.  The primary duties include donor relations, membership, fundraising and marketing to enhance the effective operation of the museum.

Position Duties

  • Develop and provide oversight of budget accounts for advancement activities.
  • Establish financial sustainability plans for select operations activities through diverse funding sources, such as, but not limited to, memberships fees, foundation grants, corporate sponsorships, and individual contributions.
  • Work with the leadership team to develop and maintain an Advancement Plan, including: implementing annual giving, bequests and major gifts programs; planning and executing special events; and securing corporate sponsorships.
  • Work with leadership team to identify funding priorities and integrate development activities into museum operations.
  • Create and oversee an annual calendar of activities and mailings (holiday cards, event invitations, annual fund appeals, etc.).
  • Maintain accurate and timely records of donor activity in both electronic and paper files.
  • Provide staff support to Board Development Committee, including regular fundraising reports.
  • Assist in identifying potential individual, foundation and corporate donors.
  • Monitor and track staff, board and volunteer solicitation activity and serve as support for fundraising campaigns.
  • Prepare corporate partnership and sponsorship packages.
  • Compose and produce general operating grant applications, proposal letters, reports and other written materials.
  • Coordinate with the assistance of other staff members the marketing activities of the museum by creating, implementing and monitoring an innovative market plan for all areas of operations.
  • Coordinate with the assistance of other staff members WCM’s online resources, including a primary website, social media resources, electronic newsletters and other forms of electronic communications. Review and update as possible WCM information on non-WCM websites.
  • Develop and disseminate marketing materials through print and broadcast sources.
  • Establish and maintain accurate files and lists of relevant media for news releases.
  • Develop, implement and maintain a membership program to recruit and retain individual, family and corporate members. Compile and maintain membership information files for reports and other institutional needs.
  • Recruit, train and supervise adult Advancement Office volunteers, including university undergraduate and graduate students in related fields.
  • Support overall museum operations by cooperating with staff colleagues, providing professional assistance to other departments.
  • Additional duties as assigned by the Executive Director.

Position Qualifications

  • Knowledge of and experience with advancement methods and tools required. Experience with online resources desired.
  • Strong communication skills and organizational skills.
  • Basic analytical skills, problem solving (issue identification and prioritization) skills, and presentation skills.
  • Basic project-management skills with the ability to achieve results with moderate supervision.
  • Excellent attention to detail.
  • Successful interaction with key stakeholders.
  • Ability to collaborate and achieve results.
  • Ability to prioritize, multi-task efficiently and respond to a high volume of ongoing requests in a timely fashion.
  • Ability to continually develop skills related to use of rapidly changing technology and communications best practices.
  • Ability to adapt and be flexible in a dynamic work environment.
  • Demonstrated success in working with a culturally diverse community.
  • Proficient computer skills, including e-mail, Internet, and Microsoft Office, such as Word and Excel. Knowledge of and experience with Donor Perfect desired.
  • Physical ability to lift objects weighing up to thirty pounds (30 lbs.).
  • Must be available for a flexible schedule that includes some evenings and weekends.
  • At least four (4) years related professional experience.
  • Bachelor’s degree in a related field required.

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JOB DESCRIPTION #2

Title:              Guest Services Coordinator

Supervisor:  Executive Director

Hours:           24 per week

Pay Range:  $14-$18 per hour, depending upon experience

Benefits:       None

OT Status:    Non-Exempt

Position Summary:  The Guest Services Coordinator is responsible for guest service activities, which consist of guest relations and all retail operations, including on-site, off-site and online.

Position Duties

  • Develop and provide oversight of budget accounts for guest services and retail operations.
  • Establish and maintain partnerships with public and private entities and individual key stakeholders in support of the guest services and retail operations.
  • Address and establish positive outcomes for visitor’s concerns and challenges.
  • Manage Admission Sales to generate revenue for general operations.
    • Develop, implement and maintain admissions policies and procedures, and provide staff training for related activities.
  • Manage Facility Rentals to generate revenue through use of Museum space.
    • Develop, implement and maintain rental plans and procedures for efficient operations and growth.
  • Manage Retail Sales to generate revenue through on-site, off-site and online locations.
    • Develop, implement and maintain a retail business plan for growth and efficiency.
    • Seek, develop, evaluate and promote a diverse product line that reflects the Museum’s mission and values.
    • Develop, implement and maintain policies and procedures for retail operations, and provide staff training for related activities.
  • Recruit, train, and supervise adult Guest Services volunteers, including university undergraduate and graduate students in related fields.
  • Support overall museum operations by cooperating with staff colleagues, providing professional assistance to other departments.
  • Additional duties as assigned by the Executive Director.

Position Qualifications

  • Knowledge of and experience with retail operations required, including Point Of Sales (POS) systems.
  • Knowledge of and experience with product development desired.
  • Knowledge of and experience with online retail sales desired.
  • Strong communication skills and organizational skills.
  • Basic analytical skills, problem solving (issue identification and prioritization) skills, and presentation skills.
  • Basic project-management skills with the ability to achieve results with moderate supervision.
  • Excellent attention to detail.
  • Successful interaction with key stakeholders.
  • Ability to collaborate and achieve results.
  • Ability to prioritize, multi-task efficiently and respond to a high volume of ongoing requests in a timely fashion.
  • Ability to continually develop skills related to use of rapidly changing technology and communications best practices.
  • Ability to adapt and be flexible in a dynamic work environment.
  • Demonstrated success in working with a culturally diverse community.
  • Proficient computer skills, including e-mail, Internet, and Microsoft Office, such as Word and Excel.
  • Physical ability to lift objects weighing up to thirty pounds (30 lbs.).
  • Must be available for a flexible schedule that includes some evenings and weekends.
  • At least four (4) years related professional experience.
  • Bachelor’s degree in a related field required.

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